This policy outlines your absolute right to control how Murphies Law contacts you in the future, in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Your Right to Opt-Out

You have the right to object to or opt-out of any future contact or processing of your personal data for direct marketing purposes at any time.

This right applies whether the marketing is based on your consent or our legitimate business interests.

2. How to Opt-Out of Marketing Emails

The simplest and quickest way to stop receiving marketing communications from Murphies Law is:

Unsubscribe Link: Click the "Unsubscribe" link found at the bottom of every marketing email we send you. This will automatically and instantly remove you from that specific mailing list.

Direct Request: Email us directly at [email protected] with the subject line "OPT-OUT". Please include your name and the email address you wish to be removed.

3. Withdrawal of Consent (for Lead Brokerage)

If you were a complex lead (Path 3B) and consented to us sharing your data with our Partner Professionals, you have the right to withdraw that consent.

Process: To formally withdraw consent, please email us at [email protected] with the subject line "WITHDRAW LEAD CONSENT."

What happens when you withdraw consent:

If the lead has NOT yet been sent: We will immediately stop the transfer process.

If the lead HAS already been sent: We will inform you which Partner Professional(s) received your data, and we will delete your data from our internal referral records. You must then contact the Partner Professional directly to request that they also delete your data and cease contact. Murphies Law is not responsible for the data once it is in the possession of the third-party solicitor or advisor.

4. Stopping Contact Related to Your Will (Contractual)

If you purchased a Basic or Mirror Will (Path 3A), we retain the right to contact you for matters necessary to fulfil our contract or legal obligations, such as:

Sending a receipt or invoice.

Sending the final Will document and mandatory signing instructions.

Contacting you regarding a legal or technical necessity concerning your Will data.

Note: Communications regarding contract fulfillment are not considered marketing, and you cannot opt-out of these while the contract is active.

5. Timeframe for Action

We will action all opt-out and withdrawal requests within 7 days of receipt. You may receive automated messages that were already scheduled within the GHL system before the withdrawal was fully processed, but no new marketing messages will be scheduled.

6. Exercising Your Right to Erasure

If you wish to have all your personal data deleted (your 'Right to Erasure'), please send a formal request to [email protected]. We will comply with this request unless we are legally required to retain the data for specific tax or legal liability periods (e.g., records of the Will document itself or financial transactions).